IT Services : Service Enhancement to Integrated Registration Information System (IRIS)

IT Services

HIGHLIGHT

Enhancements were implemented for the Integrated Registration Information System in the year to further improve our customer services. In addition to the preparatory work for the launching of a New Search System scheduled for mid-2010, we shall continue to establish the IT system for support of title registration. In parallel, we prioritize our computer security systems and have taken steps to strengthen staff knowledge in IT security.

Service Enhancement to Integrated Registration Information System (IRIS)

Enhancements implemented to the system during the year include the following:

the maximum number of orders per transaction for IRIS subscribers has been increased from 20 to 30;
the length of time for re-browsing/re-downloading a confirmed order has been extended to close of business (i.e. at 00:30 hours the next morning) on the day of order creation;
the headings of broadcast messages are now displayed on the IRIS homepage for easy reference by visitors to the website; and
the IRIS technical infrastructure has been improved to enhance stability of the system in delivering services to customers.