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The Land Registry Annual Report 2011-12

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  1. Nineteenth Year in Review
    1. Land Registrar’s Statement
    2. Events of Interest in 2011/12
  2. The Land Registry Trading Fund
  3. Vision, Mission, Values and Functions
  4. Highlights of 2011/12 and Future Outlook
  5. Corporate Governance
    1. Governance Framework
    2. Performance Pledges
    3. Customer Feedback
    4. Structure and Management
  6. Corporate Social Responsibility
    1. Corporate Citizenship
    2. Future Plan
  7. Services and Operations
    1. Registration of Land Documents
    2. Search Services
    3. Owners’ Corporation Services
    4. Customer Services
    5. Development Projects and New Services
    6. Future Plan
  8. Title Registration
    1. Recent Development
    2. Future Plan
  9. Human Resources Management
    1. Staff Development
    2. Future Plan
  10. IT Management
    1. Integrated Registration Information System (IRIS) and the IRIS Online Services
    2. IT Security
    3. Future Plan
  11. Financial Management
    1. Financial Objectives
    2. Actual Performance
    3. Forecast
  12. Report of the Director of Audit
  13. Certified Financial Statements
    1. Statement of Comprehensive Income
    2. Statement of Financial Position
    3. Statement of Changes in Equity
    4. Statement of Cash Flows
    5. Notes to the Financial Statements
  14. Annex I
    1. (a) 2011/12 Performance Pledges
    2. (b) 2012/13 Performance Pledges
  15. Annex II
    1. (a) External Membership of the Land Registry Joint Standing Committee 2011/12
    2. (b) External Membership of the Land Registry Customer Liaison Group (Private Sector) 2011/12
    3. (c) External Membership of the Land Registry Customer Liaison Group (Public Sector) 2011/12
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