IT Management
Integrated Registration Information System (IRIS) and the IRIS Online Services
IRIS Online Services
The new search system has been operating smoothly. The security and performance of the online services are under close monitoring to ensure that stable and reliable services are provided.
Service Enhancement to IRIS
As part of our on-going commitment to improving our services, the Land Registry implemented further enhancement work on IRIS. Major enhancements implemented in 2011/12 include:
- adding a link to the Land Registry's website for online browsing of the new editions of the Street Index and the New Territories Lot/Address CRT;
- issuing an early reminder to the lodging party on the 21st day after a stopped deed is returned to the lodging party in order to provide more time for the lodging party to handle the case before the expiry of the first 28-day period;
- providing a suggestion list in the “Search Land Register” and “Order Land Document” functions whilst customer types in the “Lot Type” field;
- allowing subscribers to select all types of account statements with or without showing the Property Reference Number (PRN)/Address/Lot of the land register orders;
- adding a new feature for recalling the last input search data when conducting a new search of land register by address;
- enhancing the “Search Unposted Memorial Information” function by providing a list of memorials related to the input Lot Type and its aliases;
- adding a new option for downloading multiple image files of a document order in a single compressed file (ZIP format);
- alerting customer to any duplicate land records (including land registers, unposted memorial information and land documents) found in the order list before his/her confirmation of the transaction;
- adding a reminder “To print the land register, please set the orientation to landscape.” to the relevant pages/screens of the IRIS Online Services; and
- allowing customers to bring forward customer information, e.g. searcher name, contact person name and phone number, mailing address, fax number and email address, to the next transaction.