Customer Liaison Groups
Two Customer Liaison Groups, one for private sector customers and one for government departments, have been set up for an ongoing dialogue with our stakeholders.
The objectives of the Customer Liaison Groups are to:
- improve the Registry's understanding of customers' needs and expectations;
- improve customers' understanding of the Registry's policies, services and procedures; and
- exchange views on operational and service delivery issues.
The private sector group is composed of representatives from the Law Society of Hong Kong, the Hong Kong Association of Banks, the Hong Kong Institute of Certified Public Accountants, the Hong Kong Institute of Surveyors, the Hong Kong Real Estate Agencies General Association and the Society of Hong Kong Real Estate Agents Limited. The public sector group comprises representatives from government departments which are frequent users of the Registry's services. Each group meets three times a year.
In 2006/07, 6 Customer Liaison Group Meetings were held.
We thank the following members from the private sector and department representatives from the public sector for their continuous support to the Registry:
Standing Members of the Land Registry Customer Liaison Group (Private Sector) 2006/07
| The Law Society of Hong Kong | Mr. CHEUNG Kee-ming |
| Ms. LAM Man-yee |
| Mr. YUEN Kwok-kit |
| Mr. YEUNG Wing-wah |
| Mr. David WONG Pui-hon |
| Mr. Eddie WONG Chi-kei |
| The Hong Kong Association of Banks | Mr. Andy NG Hak-chung |
| Mr. TONG Hon-shing |
| The Hong Kong Institute of Surveyors | Mr. Alex NG Siu-lam |
| Mr. CHIU Kam-kuen |
| Society of Hong Kong Real Estate Agents Limited | Mr. Michael CHIK Pa-fai |
| Hong Kong Real Estate Agencies General Association | Mr. NG Yuen-hing |
| Hong Kong Institute of Certified Public Accountants | Ms. Ivy CHUA Suk-lin |
| Mr. OU Zhao-ji |
| Mr. WONG Chun-bong |
Department Representatives of the Land Registry Customer Liaison Group (Public Sector) 2006/07
| Agriculture, Fisheries and Conservation Department | Mr. C. H. LEUNG |
| Buildings Department | Mr. Victor FUNG |
| Mr. C. Y. CHAN |
| Customs & Excise Department | Mr. CHAN Chak-pang |
| Department of Justice | Mr. S. S. YU |
| Environmental Protection Department | Mr. Stephen LAM |
| Food and Environmental Hygiene Department | Mr. LUI Chun-hung |
| Mr. K. Y. TO |
| Government Property Agency | Mr. Jeff LEE |
| Home Affairs Department | Mrs. Connie LEE |
| Hong Kong Housing Society | Ms. Patricia PANG |
| Hong Kong Police Force | Mr. Rohit Bhagat |
| Mr. W. S. TSANG |
| Housing Department | Mr. G. K. TIN |
| Ms. Y. H. CHU |
| Mr. K. K. CHAN |
| Ms. S. M. CHAN |
| Ms. K. Y. LING |
| Independent Commission Against Corruption | Ms. Jessica WONG |
| Mr. T. F. YIP |
| Ms. Annie MA |
| Inland Revenue Department | Mr. K. Y. LAU |
| Lands Department | Mrs. Beatrice KONG |
| Official Receiver's Office | Miss Ally WONG |
| Mr. Ronald FU |
| Ms. Monita YU |
| Planning Department | Mr. C. Y. CHAN |
| Rating and Valuation Department | Mr. W. K. LAU |