To provide the best service possible to the people of Hong Kong, our policy is to maintain a well-trained, highly flexible team of staff. Flexibility comes from the ability of the Land Registry to employ both civil servants and non-civil service contract (NCSC) staff, and from giving good training and support to all staff so that they can do their work well. Civil servants form the core staff of the Registry to ensure stability in the organization and quality of service to customers. NCSC staff are employed to supplement the core staff thus enabling the Registry to use its staff resources to respond to changes in operational or business needs in the most cost-effective manner. As at 31 March 2008, the Land Registry employed 460 permanent staff and 132 NCSC staff. The permanent staff comprised officers in various grades including Land Registration Officers, Solicitors, Accounting Officers, IT professionals and others. They are supplemented by NCSC staff including Land Registration Executives, Solicitors, Accounting Executives, IT staff, etc. The Registry reviews its staffing position and adjusts the number of NCSC staff regularly to meet operational needs.

In July 2007, the Government announced the lifting of a ban on recruitment of new permanent staff that had been in place since March 2003. The lifting would take effect from March 2008. The Land Registry immediately took steps to address a manpower shortage in the Land Registration Officer Grade and to prepare for the phasing out of NCSC positions that have been identified to have long-term service needs. An open recruitment exercise for Land Registration Officer was launched and the successful applicants are expected to take up their posts in mid 2008.