| Service is at the core of the Land Registry's
mission. Our information technology systems are being upgraded to
raise the quality of our services and support sustained improvements
in services over the coming decade. Our human resource development
demonstrates our commitment to staff and customer satisfaction.
The
Land Registry aims to give Hong Kong the best standards of service.
Although a weaker property market in the first half of 2003/04 resulted
in a decline in the levels of demand for most Registry services,
we continued to improve the range and quality of our services. Business
practices were reviewed to seek out efficiencies so as to maintain
low costs to clients and customers.
Development Projects and New Services
Operations and Customer Focus
Performance Pledges
Customer Focus
Human Resources Development
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