Staff training is a critical component to facilitate the human resource development of the Land Registry. We strive to provide opportunities and encouragement for staff at all stages of their career to realise their potential. To this end, we have developed a series of well-planned and quality training programmes that helped staff to work with confidence, strengthen teamwork and commitment to service excellence, and support continuous improvement in individual and departmental performance.

In the year, we arranged over 3,300 days of training on a wide spectrum of subjects and through various modes. Highlights of training activities arranged in 2009/10 are as follows:


Theme Training

Theme training has been a core element of our staff development programme to promote organisational alignment and solidarity among staff members. The theme for 2009/10 was “Aligned in One Goal, Ahead We All Go”. The one-day experiential training for over 500 staff members at all ranks and grades spreading over 18 workshops were conducted in a secluded training environment away from the workplace.


Professional, Management and Language Training

Throughout the year, the department organised a wide range of training courses to enhance the core competencies of staff members.

A legal training course on “Law of Contract” was arranged for the Officer Grades staff to reinforce their understanding on basic legal concepts and principles relating to land and property.

To equip newly recruited Officer Grades staff with the knowledge and skills required for effective management, we organised tailor-made courses on “Supervisory Management” and “Performance Appraisal Writing and Interview".

Putonghua and English courses were provided to enhance staff's confidence in communicating with customers in both Chinese and English.

We also regularly arranged talks and briefing sessions by other Government departments and business partners in the private sector to broaden our senior staff's knowledge and exposure on land-related subjects, Government policies and topical issues.