Annual Report 2013-14
年報
43
服務及運作
Services and Operations
Customer Liaison Groups
The Land Registry maintains regular
liaison with customers through two
Customer Liaison Groups (private and
public sectors) to update customers on
the department’s latest initiatives,
services and procedures, to facilitate
exchange of views on operational and
service delivery issues, and to respond to
customers’ feedback.
The private sector group comprises representatives from the legal community, professional bodies and
trade associations while the public sector group comprises representatives from Government departments
and public bodies. Membership (External) of the private sector and the public sector groups is at Annexes II
(b) and (c) respectively.
Visits
The Land Registry maintains close relationship with both local and overseas associates. Two
representatives of the Land Registry attended the Land Registrars’ Development Officers Conference in
Australia from 22 to 24 May 2013 and the Land Registrar attended the Land Title Conference in Canada
from 2 to 4 October 2013 respectively. The conferences provided useful forums for exchange of views
and sharing of latest developments on land registration.
In addition, two guided tours to the Land
Registry’s Customer Centre were arranged for
students of the Higher Diploma in Legal and
Administrative Studies of the Hong Kong
Institute of Vocational Education (Tuen Mun)
on 5 March 2014. During the tours, we
introduced our major services to the students.
客戶聯絡小組（私營機構）
Customer Liaison Group (Private Sector)
