Annual Report 2013-14
年報
09
2013/14
年度重要事項與未來展望
Highlights of 2013/14 and Future Outlook
Highlights of 2013/14
More
information
Future outlook
Corporate Governance
• Exceeded all targets set in our performance
pledges and enhanced the targets for supply
of certified copies of land records over the
counter from 50 minutes to 40 minutes and
amendment of registered data for simple
cases within 3 working days from 92% to 93%.
• Received 367 commendations, 3 suggestions
and 14 complaints.
P.17
P.17
• To implement and
monitor performance
against the set targets.
• To continue to gauge
customer feedback and
sustain our efforts to
further improve the
quality and efficiency of
our services.
Corporate Social Responsibility
• Participated in various community
programmes and activities; provided a safe
and healthy work environment for staff and
supported environmentally friendly initiatives.
• Produced an online version of the teaching
kit on land registration in Hong Kong for the
Liberal Studies subject under the New Senior
Secondary curriculum.
P.25, 27, 29
P.29
• To continue to participate
in community services and
serve the community with
commitment.
• To continue with our
public education activities
to enhance public
understanding of our
services and the
development of the land
registration system in
Hong Kong.
