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The Land Registry Trading Fund Hong Kong
Annual Report 2008-09
Human Resources
Land Registrar's Statement
Highlights of 2008/09
Organisation Structure
Management Structure
Branch Functions
Services and Workload
Performance Pledges
Customer Services
Development Projects and New Services Future Plan
Recent Development
Future Plan
Legal Services apart from Title Registration Work
Staffing
Management Initiatives
Training and Development
Staff Motivation and Recognition
Staff Relations
Safe Workplace
Knowledge Management
Corporate Citizenship
Future Plan
Service Enhancement to Integrated Registration Information System (IRIS)
IT Security
Future Plan
Financial Objectives
Actual Performance
Forecast
Profit and Loss Account
Balance Sheet
Statement of Changes in Equity
Cash Flow Statement
Notes to the Financial Statements
Annex I - Performance Pledges
Annex II - Land Registry Customer Liaison Group
Sixteenth Year in Review
The Land Registry Trading Fund
Vision, Mission, Values and Functions
Organisation and Management
Operations and Customer Services
Title Registration
Human Resources
IT Services
Financial Management
Report of the Director of Audit to the Legislative Council
Certified Financial Statements
Annex
   
 
HIGHLIGHT

The total number of staff as at 31 March 2009 was 599, including 456 permanent staff and 143 contract staff. We provide quality training that enables all staff to perform well and to give excellent service. A comprehensive training programme ranging from job related skills and development training for staff at all levels has been designed and implemented. We recognize the importance of effective communication with staff and in honoring our commitment to providing an environment that promotes communication between staff at all levels through meetings, publications and staff welfare functions. While offering their best to the work of the department, our staff are equally dedicated in supporting and promoting good corporate citizenship. We will continue to provide staff with quality training, maintaining interflow and encouraging their participation in community services and support for a healthy environment.


Staffing


To provide the best service possible to the people of Hong Kong, our policy is to maintain a well-trained, highly flexible team of staff. Flexibility comes from the ability of the Land Registry to employ both civil servants and non-civil service contract (NCSC) staff, and from giving good training and support to all staff so that they can do their work well. Civil servants form the core staff of the Land Registry to ensure stability in the organisation and quality of service to customers. NCSC staff are employed to supplement the core staff thus enabling the Land Registry to respond to changes in operational or business needs in the most cost-effective manner. As at 31 March 2009, the Land Registry employed 456 permanent staff and 143 NCSC staff. The permanent staff comprises officers in various grades including Land Registration Officers, Solicitors, Accounting Officers, Analysts/Programmers and clerical officers. They are supplemented by NCSC staff including Land Registration Executives, Solicitors, Accounting Executives and IT staff, as well as contract clerks. The Land Registry reviews its staffing position and adjusts the number of NCSC staff regularly to meet operational needs.

The Government lifted the freeze on recruitment of new permanent staff in March 2008. An open recruitment exercise for Land Registration Officer was conducted and the successful applicants have reported duty after July 2008.