The Land Registry recognizes that effective communication between management and staff is essential to provide quality service to customers. The Land Registry is committed to providing an environment that promotes communication between staff at all levels. Regular management meetings and goodwill visits are held to exchange views with staff. The Departmental Consultative Committee, consisting of 14 representatives of various staff groups, meets quarterly to promote better understanding and co-operation between staff and management.

The Land Registry places strong emphasis on open communication, in particular between management and staff. Regular staff relations meetings were held with the Land Registration Officers offering a venue for free exchange of views on the management of the department and staff’s expectation on development opportunities. Besides, the Registry Manager meets the Land Registration Officers and the Land Registration Executives regularly. The meetings have been functional in collecting suggestions on improving the working environment, long-term development for the grades as well as further enhancements in customer services.

The Staff Magazine, a departmental publication produced by staff themselves, is issued periodically under an Editorial Board comprising officers from different grades and ranks. The Magazine has been proven to be a popular publication among staff that has helped promote team spirit and a sense of “corporate identity”. To support environmental protection, the Magazine has begun to be published in electronic format since December 2007.

The Land Registry Staff Recreation Club is run by staff on a voluntary basis. In 2007/08, it organized a great number of social and recreational activities, including the department’s annual dinner, Christmas party, volunteer social services, interest classes and outings.