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Frequently Asked Questions

Service Hours/Service Available

Q1: What are the service hours of the IRIS Online Services ?
A: (a) For Enquiry of Search / Order Status and Online Help :
Monday to Sunday (including public holidays) from 07:30 to 03:30 (next day)

(b)For Search and Ordering Services :
Monday to Sunday (including public holidays) from 07:30 to 02:30 (next day)

The service hours for both desktop and mobile versions of the IRIS Online Services are the same.
Q2: What services are provided by the IRIS Online Services?
A:

(a) Search Land Register
(b) Search Unposted Memorial List / Information
(c) Order Land Document
(d) Enquire Order Status
(e) Enquire Status of Lodged Document
(f) Search Property Reference Number
(g) Enquire Subscriber Information (For subscribers only)
(h) Online Help